General Conditions

Price and Payment

Prices are in Euros. Price indicated at the time of purchase is binding. IRCAM reserves the right to modify prices at any time.

Concert Tickets

  • Discount tickets are sold only at the IRCAM box office. Valid ID is required for all discount ticket purchases.
  • Concert tickets cannot be exchanged or refunded.

Accepted Payment Methods

Payment must be made by Carte Bleue or Visa.

Payments made online are carried out in conformity with the general conditions of the Paybox system. All information is protected and encrypted before it is routed to the payment center. This level of security is assured by the SSL2 (Secure Socket Layer) system. Only one payment is authorized per order.

Payment must be made in the name of the person purchasing tickets, unless an agreement has been made prior to the purchase.

Shipping

Concert Tickets
Tickets will be sent by regular post to the purchaser 10 days prior to the date of the earliest performance selected. Tickets purchased past this deadline will be held at the box office for the purchaser and are available 30 minutes prior to the performance. IRCAM is not responsible for any loss, theft, or delay incurred during shipping. All complaints concerning tickets or subscriptions must be made by telephone and confirmed in writing.

Books, CDs, and Other Publications
Purchasers have a seven-day period from the date of purchase to return merchandise. Merchandise must be unopened for any exchange or reimbursement. All shipping costs remain the charge of the purchaser.

Depending on the nature and weight of the objects ordered, they will be sent registered package or letter service upon reception of payment, including shipping fees, if the contents are adapted to this means of delivery. Publications are sent using a standard postal rate (shipping fees must be paid by the client).

IRCAM is not responsible for the loss, theft, damage of merchandise, or delay in the delivery of software or publications. Software and publications are available in limited quantities. IRCAM is can not be held liable in the case of a stock shortage.

Cancellation of a Performance

In the case of the cancellation of a performance by IRCAM, the cost of the ticket(s) will be returned to the purchaser within 2 months from the concert date. Tickets must be returned to IRCAM to be eligible for a refund. Tickets should be sent to IRCAM 1 Place Igor-Stravinsky 75004 Paris.

Tel.: 01 44 78 12 40

Contention

In the case of contention concerning payment(s), either the bank, or the agency responsible will be consulted.

Any conflicts will be brought exclusively in the courts governing the IRCAM headquarters.

With the exception of special written agreements, placing an order on this website means that you comply with our terms and conditions. In accordance with ACT N°78-17 OF 6 JANUARY 1978 ON DATA PROCESSING, DATA FILES AND INDIVIDUAL LIBERTIES, you reserve the right to access and modify your personal data. For further information see: www.cnil.fr